Privacy Policy
1. Overview
This Privacy Policy describes how Tooolab Inc. ("we," "our," or "us") collects, uses, and protects information across all of our products and services, unless a specific product provides its own separate privacy policy.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Data We Collect
Information You Provide Directly
- Account information (if registration is required): email address, username
- User-generated content submitted within our products
- Communications you send to us (support requests, feedback)
Information Collected Automatically
- Device information: device model, operating system version, unique device identifiers
- App usage data: features accessed, session duration, crash logs
- Network information: IP address (used for security and fraud prevention only)
3. How We Use Your Data
We use the collected information to:
- Provide, maintain, and improve our products' core functionality
- Analyze usage patterns to fix bugs and enhance user experience
- Respond to user support requests
- Send important service notifications (not marketing, unless opted in)
- Comply with legal obligations
We do not sell your personal data to third parties.
4. Data Sharing
We do not sell, trade, or rent your personal information. We may share data only in these circumstances:
- Service providers: Third-party vendors bound by confidentiality agreements
- Legal requirements: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: For any other purpose disclosed at the time of collection
5. Data Retention
- Account data: retained until account deletion request is processed
- Analytics data: retained for up to 14 months
- Crash logs: retained for up to 90 days
You may request deletion of your data at any time by contacting us.
6. Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest where applicable. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately for prompt deletion.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data
- Port your data to another service
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at tooolab.app@gmail.com. We will respond within 30 days.
9. Changes to This Policy
We may update this Privacy Policy as our services evolve. We will notify you of significant changes via in-app notification or by updating the "Effective" date. Continued use after changes constitutes acceptance.
10. Contact
For any questions, data requests, or privacy concerns:
Tooolab Inc.
tooolab.app@gmail.com